Frequently Asked Questions

We recommend allowing the material to cure for 8–12 hours, depending on temperature, so it can fully harden. This ensures a much cleaner and faster removal of any excess from the tile surface.

Use our Coverage Calculator to help you estimate the quantity required for your specific project.

The amount requires depends on the size of the tiles, the width and depth of the grout joints, and the area to be covered.

GoPoxy is designed for interior use only.

GoPoxy can last for decades without the need for replacement, when applied correctly.
Its epoxy formulation ensures it is fully waterproof, anti-crack and anti-staining -making it a long-lasting solution for any tiling project.

GoPoxy can be used with many natural stone tiles, but the stone must be fully sealed before installation.

Ensure the stone is sealed until it repels water before applying GoPoxy Priming Wax and GoPoxy grout. If this step is skipped, the wax or grout may absorb into the stone and cause staining.

If you’re unsure whether the stone is properly sealed, we recommend testing a small area first.

Yes, GoPoxy is an excellent choice for use with underfloor heating systems.

Yes, we have a detailed Instructional video on our website and YouTube channel.

This video guides you through each step of the application process, offering tips and tricks to ensure a professional finish.

Yes. GoPoxy is fully waterproof making it an ideal choice for shower rooms, bathrooms, kitchens, and any other wet areas.

Yes. Its robust formulation ensures it can withstand foot traffic as well as the vertical application on walls.

No. Existing grout should be removed prior to applying GoPoxy.

If the tile is porous, or you are using a dark coloured grout, it is recommended to tape the face of the tile to remove the excess easily.

If you are using a gloss finish tile, you should be able to apply straight into the tile joint without taping.

In the unlikely event that there is residue left over on the face of the tile, you can use a heatgun to gently soften and remove the material if needed.

Natural stone that is highly porous should be sealed until it fully repels water before GoPoxy is applied.

If you wish to remove GoPoxy, apply heat using a heat-gun and remove with a utility knife.

Always wear suitable Personal Protective Equipment including hand and eye protection.

GoPoxy cannot be used in saunas or steamrooms as temperatures exceed 70 degrees celcius.

GoPoxy is suitable for underfloor heating as temperatures usually do not exceed 45 degrees.

Orders placed before 12pm are shipped the same day with 'Next Day' shipping.

Typically, delivery to mainland UK typically takes 2-3 days.

GoPoxy can be used on swimming pools.

Please note that due to the nature of epoxy products, white colouring may yellow with prolonged exposure to UV light.

Please see our new non yellowing Poly White Grout Formula here:

https://gopoxy.co.uk/products/gopoxy-poly-grout-white.

Please email us at Support@GoPoxy.co.uk if you have any questions. We will get back to you in under 24 hours.